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Resident Service Agent

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Job Title:Resident Service Agent
Quantity:1
Salary:TBA Baht.
Job Description:What you’ll do

Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and hotel information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Communicate any emergency, lost item or theft to proper security staff and/or authorities
Keep contingency lists in case of emergency and communicate any necessary messages
Qualifications:
- A warm, people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Category:Front Office
Benefits:-
Post Date:Fri, 06 Jul 2018 13:40:28 +0700
Marriott Executive Apartments Mayfair Bangkok

60 Soi Luang, Suan Lumpini, Pathumwan, Bangkok 10330.
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