| Job Title: | Executive Floor Officer |
|---|---|
| Quantity: | 1 |
| Salary: | - Baht. |
| Job Description: | • Ability to offer guests an enjoyable, expertly served beverage/dining experience conforming to Hilton standards of excellence quality, professionalism and friendliness. Ability to anticipate service of guest, requirements before request is necessary.
• To follow proper payroll and uniform procedures. • Offer guest at the outlet an enjoyable, expertly served beverage/dining experience conforming to Hilton standards of excellence for quality, professionalism and friendliness. • Anticipate and service of guests' requirements before requests if necessary. • Serve and clear food and beverage items in an unobtrusive and professional manner. • Familiar with the beverage service including stemware used and appropriates garnishes. • Complete opening and closing side work as assigned and has all tables set according to standard. • Present menus and explanations for all menu items as well as specials of the day. • Present children's menus, when appropriate, and describe specials and alternative Cuisine. • Utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings. • To carry trays, bus and reset tables with linen, china, glass and silver. • Change ashtrays; serve cigarettes, crumb tables and offer additional beverages and cigars. • Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved. • Handle guest walks out. • Service all needs for private dining room or private function. • Report any accident or guest complaint immediately, no matter how minor, to a manager. • Recognize and address potential disruptive or undesirable guests and respond properly in any hotel emergency or safety situation. • Ability to move tables and chairs and breakdown any buffets, displays or side stations when needed • Clean service area when needed. |
| Qualifications: | - |
| Category: | Front Office |
| Benefits: | - |
| Post Date: | Mon, 11 Mar 2024 10:16:27 +0700 |
| Contact Information | |
| Contact Person: | Kanjana Chaiyasit |
|---|---|
| Position: | HR Officer |
| E-Mail Address: | Kanjana.chaiyasit@hilton.com |
| Tel.: | +66 2 442 2329 |
| Fax.: | +66 2 442 2000 |
| Millennium Hilton Bangkok 123 Charoennakorn Road, Klongsan, Bangkok 10600. |
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