| Job Title: | General Manager (Thai ) |
|---|---|
| Quantity: | 1 |
| Salary: | N/A Baht. |
| Job Description: |
General Manager General Mission • Oversee the operations functions of the resort consisting of several hotels and serviced villas. • Hold regular briefings and meetings with all head of departments. • Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards. • Lead all key property issues including capital projects, customer service and refurbishment. • Handling complaints, and oversee the service recovery procedures. • Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. • Ensure all decisions are made in the best interest of the hotels and management. • Deliver hotel budget goals and set other short and long term strategic goals for the property. • A strong understanding of P&L statements and the ability to react with impactful strategies • Closely monitor the hotels business reports on a daily basis and take decisions accordingly. • Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate. • Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs. • Draw up plans and budget (revenues, costs, etc.) for the owners.. • Coordination with HOD's for the execution of all activities and functions. • Overseeing and managing all departments and working closely with department heads on a daily basis. • Manage and develop the Hotel Executive team to ensure career progression and development. • Be accountable for responsibilities of department heads and take ownership of all guest • complaints. • Responsible for safeguarding the quality of operations both (internal & external audits). • Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements. Responsible for of Sales & Marketing: Administration Responsibilities • Assisting in residential sales as and when required and development with strong sales prospects Responsible for of Sales • Media/digital marketing and online marketing management • Enhance the Sales & Marketing on Online Travel Agencies like booking.com, Agoda, etc. • Contributes information, ideas, and research to help develop marketing strategies. • Helps to detail, design, and implement marketing plans for hospitality business. • Sets marketing schedules and coordinates with colleagues, sponsors, media representatives, and other professionals to implement strategies across multiple channels • Develops sales strategies and approaches for various products and services, such as special promotions, sponsored events, etc. • Answers questions from clients about all details of hospitality services • Maintains excellent relationships with clients through superior customer service • Tracks sales data and works to meet quotas or sales team goals • Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance • Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and • Creates and presents regular performance reports for managers and executives • Helps to interview, hire, manage, and direct members of the company's marketing and sales Teams • Assigns specific employees to marketing and sales projects • Attends trade shows and travels to meet clients as needed |
| Qualifications: | Qualifications:
- Minimum 1-2 year experience in similar position - Pleasant personality, service oriented, customer focus - Can do attitude - Good command of English - Team player Benefits: • Salary • Service charge • Public Holiday 14 Days • Annual Leave at least 6 Days. • 8 day off per month • Group Insurance (Life & Health) • Monthly Birthday Party • Staff Transportation • Staffs Awards Please apply to: hr@andacura-panwa.com Or directly at the Resort. Andacura Beachfront Collextion Panwa, Phuket www.andacura-panwa.com 5/3 M.8 Ao-Yon Bay Phuket 83000 Tel: 076.393 300-9 Fax: 076.393 311 |
| Category: | Administrative & General |
| Benefits: | • Service charge
• Public Holiday 15 Days • Annual Leave at least 12 Days. • 8 day off per month • Group Insurance (Life & Health) • Monthly staffs Birthday • Staff Transportation • Staff Accommodation • Staffs Award • Uniform Laundry |
| Post Date: | Tue, 07 Jan 2020 08:40:38 +0700 |
| Panwa Boutique Beach Resort 5/3 Moo 8, Ao-Yon Bay, ต.วิชิต, อ. เมือง, Phuket 83000. |
Home | News | Job | Travel Agent | Supplier | Website | Resume Builder | FW Mail | Contact Us