| Job Title: | Assistant Front Office Manager |
|---|---|
| Quantity: | 1 |
| Salary: | N/A Baht. |
| Job Description: | - Manages and motivates the Front Office team in order to provide a high standard of service for customers.
- Welcomes guests and fosters customer loyalty through his/her friendly manner. - Customer Satisfaction (Guest Feedback, Social Media Review). - Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution. - Ensure that personalized service is offered to each and every guest. - Review arrival list for all arrivals and VIPs to check room allocations, amenities and special requests. - Integrates and trains employees, providing support for skills development. - Have a good knowledge of all systems and standard operating procedures of front office. |
| Qualifications: | - Male / Female Age not over 45 years
- Graduation from an accredited college or university in an appropriate curriculum - Minimum 2 to 3 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. - Computer Knowledge and experience in MS office programs. - Well developed communication and customer relations skills. - Highly organized, results-oriented with the ability to be flexible and work well under pressure. - Knowledge of Opera / Fidelio / Other world Class Property Management System is required. - If you have experience using the program Comanche will be considered special cases. If you are interested, please send your application by Email : pasinee_kohchangkacha@hotmail.com, kulwadee.kachakohchang@gmail.com, hr.kacharesortkohchang@gmail.com Please call for more information; 095 526 9954, 02 621 5501 Pasinee Lawtrakulngam (Ben) |
| Category: | Front Office |
| Post Date: | Wed, 28 Aug 2019 09:13:21 +0700 |
| KACHA RESORT & SPA, KOH CHANG 88/1 หมู่ 4 หาดทรายขาว อ.เกาะช้าง, Trad 23170. |
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