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Guest Service Agent

Home > Job > Novotel Marina Sriracha and Koh Si Chang > Guest Service Agent

Job Title:Guest Service Agent
Salary:N/A Baht.
Job Description:Follows standards as directed.
• Conduct oneself in a professional manner at all times and adhere to the required conduct and House rules, fire regulations and department procedures.
• Ensure to complete daily tasks as per department checklist or supervisors’ advice.
• Answer all incoming calls according to telephone manner and brand standards.
• Ensure all booking confirmation are entered into the PMS computer with full and correct information.
• Ensure that items not included in room rates and any special conditions are fully and clearly explained to the Guest.

Qualifications:• At least Bachelor degree in any field.
• At least 1-year experience in Reservation.
• Strong in interpersonal and service mind.
• Proficiency in Thai & English communications.
• Strong in driving results
Category:Front Office
Post Date:Mon, 10 Apr 2023 14:29:03 +0700
Novotel Marina Sriracha and Koh Si Chang

39 Jerm Jom Phon road, Sriracha, Chonburi 20110.

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